One of the toughest parts of scaling a business is maintaining effective customer support. To minimize support queries, you should offer a help centre or blog that's easy to navigate and frequently direct your customers to it.
FAQs give you an opportunity to get ahead of the most common queries, but they only work if your customers actually see them. Email newsletters are a cheap & easy way to get ahead of countless future support queries.
Template provided by Dorian Barker. Find him on LinkedIn: https://www.linkedin.com/in/dorian-barker-420832156
